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About Us is About You


Our ‘About Us’ is really about YOU, our valued client, and creating the most amazing “snow experiences” possible for YOU. We exist to service YOU and promise to improve every day to ensure we are best equipped to:

  • Connect YOU with your passion
  • Make YOUR holiday dreams come true
  • Turn YOUR imagination into a reality
  • Turn YOUR holidays into life enhancing experiences

The Perfect Snow is a snow experience company with a simple philosophy “to help YOU find your perfect snow holiday.” Our goal is to give YOU the same amazing adventures we have been fortunate to experience ourselves.

 

award-20152015 NB LBANB LBA14 WINNERBusiness awards Regional Winner

 

  • 2014 Local Business Awards Winner - Travel Agency, NSW, Australia
  • 2015 Local Business Awards Winner - Travel Agency NSW, Australia
  • 2015 NSW Business Chamber Regional Winner - Small Business of the Year
  • 2015 NSW Business Chamber Regional Winner - Business of the Year
  • 2015 NSW Business Chamber State Winner - Small Business of the Year
  • 2015 Australian Small Business Winner - Travel Agency

 

There’s a fairly common misconception that booking a trip with a full service travel specialist is more expensive. We guaranteeit isn’t with our Best Price Guarantee. We have spent years developing relationships with the best operators to get YOU the best deals AND we look after everything for you including flights and insurance, hassle free, with nothing for YOU to do but enjoy your holiday!

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Somewhere in the world right now, someone is knee deep in the perfect snow! It could be heli skiing in Alaska, a back county bowl in the European Alps, an off-piste shute in the Canadian Rockies or a deep powder run in Japan. Whether you are someone who is just learning or someone who is already addicted, whatever your perfect adventure is - we can get you there.. To CONTACT US - CLICK HERE.

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atas-logo-rgb.jpgw134ATAS Travel Accredited

The Perfect Travel Group is a member of the Australian Federation of Travel Agents (AFTA) Travel Accreditation Scheme (ATAS).  This program sets the benchmark of quality for the travel industry.

AFTA is committed, through ATAS, to elevating travel industry standards in Australia by driving increased and continued participation by travel intermediaries in ATAS and raising consumer awareness of the benefits of booking travel through an ATAS accredited agent.

The accreditation scheme is open to all travel intermediaries (those that buy and sell travel) and benchmarks applicants against a range of criteria.

Those that meet the requirements are awarded national accreditation and receive the right to use the 'ATAS - travel accredited' branding, a symbol of quality and professionalism.

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Surf Experience HQ

 

Our fully licensed, Australian owned, accredited and financially secure operation protects you and your money to ensure you get the trip of a lifetime. To ensure your funds are protected, The Perfect Travel Group Pty Ltd is a member of the Travel Compensation Fund (TCF).

The TCF website states: "The Travel Compensation Fund is a body formed to protect the travel consumer in the event that a travel agent experiences business or financial difficulties. The TCF regulates travel agents, provides compensation to consumers, and ensures that travel agents have and will continue to have sufficient financial resources to secure the right to trade."

The TCF also advises that all travellers should ensure that they only deal with a Licensed Travel Agency or Wholesaler. The Perfect Travel Group Pty Ltd is fully licensed and operates a Trust Account fund for all clients’ monies. All TCF members are audited by an independent TCF auditor every year.
More info on www.tcf.org.au

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Employment Opportunity – We are always on the lookout for amazing people to join our ever growing team and at the moment we are hiring for the position of, “Elite Travel Concierges” (experienced travelagent)and “Snow Experience Specialists”. If you would like to work for a fun, friendly, growing snow experience company on the Northern Beaches of Sydney, and you are experienced , motivated, upbeat, positive, enthusiastic & reliable; then contact us. The successful applicant must be a high achiever and team player with vibrant personality; excellent customer service skills and attention to detail. A passion for surf, snow or dive is a definite bonus but not essential, but a passion for travel is essential.

If you think you qualify for this full time position & are looking for an amazing opportunity with great career prospects, email your CV and a cover letter explaining why you would be an asset to our business to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

team

Some of our Clients' testimonials:

 
If all employees at 'The Perfect Snow' are as effecient and professional as Lorenz, then, in my opinion, this is an A class company. Lorenz is such an asset to 'The Perfect Snow' and we are so pleased with how well he organised our accommodation. Already being in the USA, his email correspondence was perfect and he always got back to us when necessary. Overall, a flawless and praiseworthy experience!
 
Lisa
 
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I'm very impressed with Lorenz's dedication and always ready to help. Whenever I sent him an email with heaps of questions, he replied immediately of if he hasn't got the information I wanted, Lorenz will informed me and let me know he was looking into it. Even on his leave he replied my email. That's dedication. I'm very pleased that Lorenz organized my trip and I would recommend him to others. Keep up the great work Lorenz.
 
Pauline
 
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I though you did a very good job, Lorenz and another lady arranged every thing well, and to ground staff in Niseko were excellent as well, very friendly and helpful.

The TPS staff is efficient, friendly and helpful.
They have excellent knowledge and resources at their disposal, and I would definitely use them again...

Stephen

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Hi Sylvia

We had a FANTASTIC time. It was all very well organized too and everyone commented on that. The accommodation was perfect for us as they were big multi bedroom rooms with beautiful views. We had a fantastic time. Everyone commented that it was so well organized and I will get someone to send you some pics. We will be book something again no doubt :) How are you?

Craig
 

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Made life very easy!! Will travel again with The Perfect Wave!!

 

Troy

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Hi Rhonda, just wanted to say a big thank you for all your help in organising my trip I had a fantastic time and will definitely be recommending you guys in the future you made my trip hassle free.

 

Jessica

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As this was my first time on a boat trip and in the Mentawais, I'm already organising my next trip in Christmas with the Perfect wave and were so happy with the service, advice and professionalism of the Perfect Wave team. I recommend it to anyone, especially the younger surfers to book with the team. Go for it, you wont regret it!!!

Simon

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We have had a bad experience previously with a surf holiday company so we were a little hesitant to use The Perfect Wave, however much to our delight they could not have been more friendly and efficient.

 

Marnie

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This is my third big surf trip with The Perfect Wave. I scored perfect weather and good waves on each trip. Good to book with someone who knows what you are after.

Kevin

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Very informative, very good customer service, changed airfares 2x with no extra costs, totally recommend it, good info provided my consultant went out of her way to find me another surfer going on the trip and introduced me to him so we both felt we had someone familiar.

 

John

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Thanks Marie for organising our dream holiday! You made everything happen for us and our holiday was absolutely perfect! We had perfect weather & for the most part, great surf! We would not hesitate to book again through The Perfect Wave.

 

Jessica

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From the first time I contacted Jamie about this trip he went out of his way to make it the best trip I could have as I was travelling by myself. He even reduced the cost of the trip while not reducing the length or quality of the trip. Therefore resulting in more time in the surf.

Greg

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I found The Perfect Wave made organizing our trip extremely easy and effortless which was important as we had such a small window of opportunity and left things to the last moment to organize - excellent service all round.

JM

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Hello Claire, Thank you for your help. The family is really looking forward to it, Just to give you and The Perfect Wave some initial feedback.

  • Your communication, and attention to detail has been fantastic and the level of service has far exceeded what would be provided by a high street travel agent. (Resort maps, menus, floor plans etc.)
  • I had three quotations (including yourselves) for this trip, whilst you weren’t the cheapest, I certainly feel comfortable that I have made the correct decision based on your experience.

Alan

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THE PERFECT WAVE = THE PERFECT SURF TRIP

Glenn

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The Perfect Wave helped us to find just that. The trip was better than I could have imagined. Charlie was very cool and good to talk to and gave me some great feedback about the destination. I had a few questions about the suitability of the trip for us and he was pretty spoton with the info, which was great.

Gerard

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I had a great trip in the Ment's recently scoring some awesome waves in an amazing destination. What a wonderful place. Thanks to The Perfect wave for bringing this dream to life!

Jeff

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Perfect Wave organised everything we wanted with a minimum of fuss and we travelled to and from the Maldives without a hitch. The crew on the Haira were happy and very accommodating and worked to make our stay with them very enjoyable.

John

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The Perfect Wave helped me tick off a bucket list item I've been carrying around since I was a pup; motoring around remote islands and surfing world class reefs. A trip I will never forget.

Nick

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In a time when intenret do-it-yourself travel has become the norm, it seems crazy to undertake the risks, when you can get a well organised, great value package seamlessly delivered by a co-ordinated team of professionals at both ends. All we had to do was surf, surf, surf & surf................ and there was plenty of surf too!

Rod

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The staff at The Perfect Wave were a pleasure to book with prior to leaving for the holiday.

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I cannot recommend The Perfect Wave more highly. They are very friendly and easy to deal with. The boat was fantastic as were the crew. We had a fantastic trip and definitely will be going back - with the Perfect Wave.

Terry

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The Perfect Wave has an amazing team working there, they are always really helpful and knowledgable about the surf breaks, resorts and boats, We have now been to the Mentawais on a boat trip and to the Maldives staying at a resort. Both trips were fantastic! Cant wait to book the next one!

Shannon

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From first contact with Perfect Wave to being greeted by my family at the airport, my surf trip was sensational. All involved made this one of the best experiances of my life.

Mick

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I find Josh a pleasure to work with as he is always very professional and extremely helpful with all my questions and requests and can tell from his communications he froths out just as hard as I do on surfing, which I also appreciate greatly.

Thanks, Dan.

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We booked our holidays to Bali at the last minute and rang the Perfect Wave without much expectations as we usually don't like going through travel agencies, but the whole experience well exceeded these expectations. The consultant was very friendly, always answering emails in a timely manner, alwauys trying to be helpful, and getting us excited about our trip. We're coming back from an awesome holiday, thank you guys for helping us surf the perfect waves of Bali!

Charlotte

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The Perfect Wave was so easy and fast to understand what kind of holiday we needed, and it was a perfect stay in Morocco and hopefully we will come back soon again!

Anette

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I would thoroughly recommend using The Perfect Wave to plan our next surf trip as it was problem-free trip, well looked after at the retreat. We surfed every day & could not complain what so ever on the quality of service & abundant hassle free waves that were on offer. After talking with fellow surfers at the retreat who used other surf companies I will definitely stick with Perfect Wave. Thanks Charlie for the help.

Bruce

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We are more than happy with our quotes and service from Sylvia, she is very patient and completely professional - with a good sense of humour as well. It is great to deal with someone who knows that surfers change their mind several times, especially when they are travelling somewhere new and want to make me, the wife happy, as well as get surf! Thank you for your email - we are in capable hands - Sylv is fabulous and worth every penny! Hopefully we will get to a decision tomorrow about what we are going to do. Kind Regards

Verity & Simon

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