Home About us Our Core Values
Core Values - Our Ten Commandments

As a growing company, it is very important to continue the core values that have been the basis of the business since start up. These define who we are and what we stand for as an organization. Here are The Perfect Snow’s (TPS) 10 commandments:

    1. Customer service promise – Our number one priority at the TPS is to deliver the world’s best customer service to ensure our clients have the best snow experience of their life. We become so emotionally involved with the snow experiences we create, that we share in the excitement, anticipation and pure stoke of our customers. We will go above and beyond our customer’s expectations to create lifelong RAVING FANS.

    2. Culture - TPS is a culture of highly motivated and ambitious team players who are encouraged to take initiative and care about the organization like it’s their own. TPS believes that the business is the people in it, and so incentivizes and rewards success to attract the best. TPS does not tolerate mediocrity full stop. Our environment needs to be an environment of positivity, consideration and encouragement, with solutions not problems voiced daily.

    3. Create Fun – We choose where we work and enjoy what we do. We believe you should never take life too seriously to not have some fun each day. We encourage each other to create and initiate fun and social activities. We also encourage all staff to congratulate each other on their achievements. TPS celebrates all achievements with unbridled enthusiasm. We believe a happy work environment produces an amazing experience for both the team member and our clients.

    4. Innovation and Creativity – We strive to always be one step ahead and constantly innovate to improve and streamline our surf experiences, systems and environment. We look outside the square to find solutions and encourage positive ‘can do’ attitudes.

    5. Honesty and Integrity – TPS builds strong relationships within our team; with our partners; and our customers, based on honesty and integrity. TPS believes relationships are the cornerstone of any enterprise; and the basis of any successful relationship is loyalty and trust. Our reputation is our most valued asset.

    6. Communication – Too much is never enough. Two of the most important words to us are Clarify and Verify and we live by ensuring nothing is left to assumption. Communication is sharing information and knowledge. Communication is also asking questions and listening – to make sure we know our customers like friends, so we can find them their perfect holiday experience.

    7. Growth and Learning – TPS demands an open mindset from all team members as we know this is required for growth and improvement. Within our team we train and be trained; and we actively promote external opportunities to improve ourselves, both for business and personally.

    8. Live Life With Passion – Passion is everything in this business and everything in life. This means giving 110% in everything we do…..at work, in the snow, and in our personal lives. We are all skiers/snowboarders and travelers, which is what makes us so passionate about what we do.

    9. Team Values – TPS promotes a team spirit where everyone helps and looks after each other. We are a family unit that respects each other’s differences and encourages each other to achieve their goals. We pool together our knowledge and our skills to create an unbeatable team.

    10. Contribution – It is essential for us to contribute where possible to the amazing places and people that we visit ourselves and send our clients. We understand that we visit other people's countries and that we need to be respectful of their cultures, environment and ideology. We will also encourage all our clients to also follow the same mantra and to contribute where possible.


Employment Opportunity – We are always on the lookout for amazing people to join our ever growing team and at the moment we are hiring for the positions of, “Elite Travel Concierges” and “Snow Experience Specialists”. If you would like to work for a vibrant, fun, expanding snow travel company on the northern beaches of Sydney and you are an experienced travel agent or experienced sales person who is motivated, upbeat, positive, enthusiastic & reliable. The successful applicant must be a team player with vibrant personality; excellent customer service skills and attention to detail. A passion for surf, snow or dive is a definite bonus but not essential, but a passion for travel is essential.

If you think you qualify for this full time position & are looking for an amazing opportunity with great career prospects, email your CV and a cover letter explaining why you would be an asset to our business to This e-mail address is being protected from spambots. You need JavaScript enabled to view it